Shipping policy

At Primify Store, we aim to deliver your orders safely, quickly, and efficiently across Pakistan. Please read our shipping policy carefully to understand how we handle deliveries.

1. Order Processing Time

  • All confirmed orders are processed within 1 to 2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation message once your order is dispatched.

2. Delivery Time

  • Standard Delivery: 3 to 5 working days (depending on your city or location).

  • Remote Areas: 5 to 7 working days.

  • Note: Occasional delays may occur due to severe weather, courier operational issues, or high-demand holiday seasons.

3. Shipping Charges

  • Standard delivery charges apply based on your location and the weight of the parcel. The exact shipping cost will be calculated and displayed at checkout.

  • We occasionally offer free delivery on selected products or promotional orders (this will be clearly indicated on the product page or at checkout).

4. Courier Partners We work with trusted courier services across Pakistan to ensure reliable delivery, including:

  • Leopard Courier

  • Trax

  • PostEx

  • TCS

  • M&P

  • Call Courier

5. Order Tracking Once your order has been dispatched, you will receive:

  • A tracking number.

  • A tracking link to monitor your shipment's status.

6. Damaged or Missing Items If you receive a damaged or incomplete order:

  • Contact us within 24 hours of delivery.

  • Provide your order number along with your mandatory unboxing video and pictures of the damaged item.

  • We will evaluate the issue and arrange a replacement or refund after verification.

7. Contact Us For any questions about your shipment or delivery status, please contact our support team:

  • Phone/WhatsApp: 03139733998

  • Email: primifystore040@gmail.com